Bilingual Customer Service Representative - San Salvador

Empresa: Virtual Staffing Solutions
Tu Postulación: Aún no te has postulado
Ubicación: San Salvador, El Salvador
Permite Trabajo desde Casa: Si
- Minimum education: Baccalaureate / Secondary Education
- Excellent Communication Skills (B2 onwards)
- Less than 1 year of experience as a Bilingual Customer Service Representative
- Availability to travel: No
- Availability of change of residence: No
We are looking for Customer Service Representatives based in Colombia, Honduras or El Salvador.  Work in a multinational BPO Company with big clients across the globe.
- Manage large amounts of incoming phone calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and
call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- A Highly Competitive Salary
- 2 Days Off
- WAH Training
- Independent Contract / Full Time
- Growth Opportunities

Jornada laboral: Tiempo Completo
Tipo de empleo: Freelance
Salario: SVC 10,000.00 - 10,598.69 Mensual
Cantidad de vacantes: 10

Experiencia Mínima: No especificado
Sexo: Indistinto

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